Luxury Jobs

A world of luxury awaits you with great opportunities! Polish your dream today as it’s about to shine, and explore opportunities for internships and full-time careers. Top brands are looking for dynamic individuals like YOU to add value and their desire is to attract and retain the best talent, so start living your dreams and watch this space…

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Cabin Crew

Job code: ACCCS15
Location: Bangalore

Key Responsibilities

  • Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board
  • Greet the passengers as they board the aircraft, direct them to their seats and ensure that the entire luggage is safety stored away in the overhead cabins.
  • Once all the passengers are on board then the cabin crew demonstrate the emergency procedures whilst the plane is preparing for take-off.
  • During a flight, assist passengers, make calls on behalf of the captain and serve food, drinks.
  • In case of emergencies, reassure passengers so that they follow the correct emergency procedures.
  • At the end of a flight make sure that passengers disembark the aircraft safely. Complete a written report that records all details of the flight. For instance; duty free sales, food and drinks sales, any unusual incidents and customs and immigration documentation.

Pre-requisites/Skills

  • Females only
  • Pleasing personality and physically fit
  • Minimum height – 5’2”
  • Minimum 5 years’ experience as cabin crew
  • Customer service oriented
  • Excellent communication and interpersonal skills
  • Strong cultural awareness
  • Flexible and motivated

Apply

Operations Manager

Job code: HOBOMHG15
Location: Bangalore

Key Responsibilities

  • Oversee entire operations of the establishment.
  • Supervising the work staff and interacting with customers to ensure satisfaction.
  • Operations include human resources, housekeeping, security, public relations, food service, sales and finances.
  • Deal effectively with customers, bosses and staff workers while keeping the hotel running smoothly.
  • Creating a work schedule, hiring new employees and training staff.
  • Direct and coordinate organization’s financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Undertake cost saving measure with in operational areas.
  • Responsible for bringing food cost and wage budgets under budget.

Pre-requisites

  • Ideal education is a bachelor’s degree in hotel, business or hospitality management. A general liberal arts degree at this level is acceptable if the applicant has hospitality work experience.
  • Minimum hospitality experience of 5 years.
  • Working in an entry-level position helps the individual understand the inner workings of a hotel from the ground up.
  • Should have worked in all the above mentioned departments.
  • Demonstrating strong leadership and motivational skills is key.
  • Strong communication and inter personal skills to ensure customer satisfaction.
  • Should exhibit a positive attitude and present a positive temperament.

Apply

Assistant Store Manager

Job Code: RFASMA15
Location: Bangalore

We are seeking an experienced, operations focused, sales driven, highly motivated Luxury Assistant Manager. Ideal candidate must be experienced in luxury retail sales and operations management with a strong focus on driving sales, delivering refined customer service and demonstrating strong clientele skills.

Responsibilities

  • The Luxury Assistant Manager leads retail operations, helps manage selling and supervises staff. Must possess the ability to build revenue and operational excellence.
  • Performs daily activities of operating luxury store as per company standards inclusive of maximizing inventory, cash control and loss prevention techniques.
  • Deliver sales results as per company goals.
  • Ensures a consistent, quality store experience for customers.
  • Brings positive recognition to the Luxury brand through effective communication, enthusiastic attitude, professionalism and in-depth brand knowledge.
  • Prioritize, plan, delegate, administrate and adapt to business needs.
  • Maximize inventory, cash control and loss prevention techniques.

Pre-requisites/Skills

  • Minimum 3 years operations management experience.
  • Excellent selling and customer service skills.
  • Superior communications skills:  spoken and written.
  • Inventory management expertise.
  • Luxury retail experience preferred.

Apply

Customer Relationship Manager

Job Code: RFMCRMB15
Location: Mumbai

Key Responsibilities

Customer Service

  • Greet the customers and ascertain the customer needs and wants
  • Explain the CRM program to the customers
  • Ensure timely delivery of merchandise to customer as per deadline
  • Ensure customers satisfaction as per Set Behaviours – create moment of delight to customers and send stories to SGM – positive or negative
  • Register every customer into the CRM system and link his purchase
  • Feed in customer information gathered during interaction into the CRM system on a daily basis to enrich quality of database and information about customers
  • Executes callouts on a specific business requirement – do after sales calls
  • Remember special Occasions
  • Ensures all thank you calls are made by other members / ensures all customers deliveries are made on time to customers, home delivery

Standard Operations

  • Monitor the registrations process and ensure 100% bills are linked and basic information collected to the extent of 80%
  • Understand this unique information and utilize that knowledge to help the business customize its strategies for the stores – and respective to this customers – also ensure info is captured for all clients and at a good quality
  • Train and Develop team in CRM Management
  • Gathers the information on competitor sales / merchandize / consumer / promotion trends. Validates the same and reports at regular frequency.

Information analysis:

  • Manages data with cashier and study reports with SM
  • Make personal Relations with customers, Develop new customers & Tie ups

Achieving the Sales targets

  • Act as a team-player in increasing the sales of the store & Achievement of store KPIs – ATV, UPT & Conversation

Pre-requisites/Skills

Self Confidence

  • Cheerful and always happy, Better handling of customer grievance, Tries to learn other work than core job in his spare time

Stress Tolerance

  • Stays focused on work tasks and productively uses time and energy
  • Presents a positive temperament and maintains constructive interpersonal relationships when under stress

Customer Focus

  • Understands his/her role in impacting the internal/external customers
  • Talks to customers (internal & external) to find out what they want & how they are with what they are getting, collects & summarizes this information for decision making
  • Follows through and delivers on the customer needs

Teamwork

  • Fosters team spirit, collaboration within teams & communicates expectations
  • Displays personal responsibility and delivers to the requirements of the team.
  • Understands the goals of the team and each team member’s role within it Influence
  • Comfortable with others, eager to build good relationships for organization

Apply

Customer Service Executive

Job Code: RFCSEC15
Location: Bangalore

A new luxury fashion brand is looking for Customer service Executive to implement customer relations and database management.

Key Responsibilities

The role requires implementing high level of support for customers and to ensure a personal relationship with clients. Specific targets include:

  • Communication with Clients, client relations
  • Data entry & Database management
  • Customer satisfaction report collection
  • Sending daily email account alerts to sellers and coordinating seller collections
  • Liaising on a daily basis over phone and email with sellers supporting the selling process and responding to all questions and queries
  • Responding to general customer service enquiries
  • Managing and responding in a timely manner complaints or concerns ensuring customers are kept well informed
  • Liaising with other internal departments to ensure speedy and accurate response
  • Act as a brand ambassador and develop and nurture ongoing relationships with VIPs
  • Co-ordinate with both the logistics and the product team

Pre-requisites/Skills

  • A confident well-spoken person with excellent people skills and hospitable personality.
  • Highly driven and is able to maintain and manage customer relations on a day-to-day basis.
  • Is flexible and pro-active and thrives in a fast-moving start-up environment.
  • Has ideally been trained in service industry, 1-2 years’ experience in a relevant customer service or customer-facing role
  • Exceptional written and verbal communications
  • Digitally aware and savvy
  • Confident and articulate, comfortable dealing with customer issues and an ability to exceed customer expectations
  • Excellent organisational and time management skills
  • Experience dealing with high value and high spending customers an advantage.
  • Multi- lingual capability will be an advantage

Apply

Event Management Executive

Job Code: RFEEC15
Location: Bangalore

Responsible for production of events from conception through completion.

Key Responsibilities

  • Researching markets to identify opportunities for events
  • Producing detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets)
  • Ensuring insurance, legal, health and safety obligations are adhered to;
  • Coordinating venue management, caterers, stand designers, contractors and equipment hire
  • Coordinating staffing requirements and staff briefings
  • Coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly
  • Overseeing the dismantling and removal of the event and clearing the venue efficiently;
  • Post-event evaluation (including data entry and analysis and producing reports for event stakeholders)

Pre-requisites/Skills

  • The ideal candidate will possess excellent communication and influencing skills.
  • A high level of credibility and the ability to liaise effectively with a broad spectrum of internal and external stakeholders, colleagues and suppliers are a must for this role.
  • Strong diplomacy and a good sense of humour are a definite advantage.
  • Project management skill
  • Good business acumen is required for this role, as is the ability to develop event ideas and activities which are on-trend/suitable for various markets identified
  • Attention to detail, strict deadlines, flexibility in approach

Apply

Fashion Consultant

Job Code: RFSAD15
Location: Delhi

Offering more than a beautiful brand to our clients; we invite them to be part of the heritage, to share the passion for luxury and to be part of the family. We look for the same desire in our employees, to have a natural enthusiasm and passion about being part of the brand.

Key Responsibilities

  • To ensure that the department operates in accordance with the Company administration systems and procedures to minimize losses.
  • To be conversant with selling systems, cash, credit and exchange procedures
  • To maintain the highest standards of housekeeping and retail standards in the store
  • To carry out any additional duties assigned by the management
  • To greet, serve and advise customers giving the highest standard of customer service at all times.
  • Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
  • To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
  • To introduce add-on sales and achieve maximum sales potential in line with individual and department targets.
  • To deal effectively with customer complaints by liaising with the line manager when necessary.
  • To know store sales targets and sales information on a daily and weekly basis.
  • To maintain stock management procedures
  • To ensure that the position of stock in the store prevents theft by customers and that the Merchandise

Apply

Fashion Consultant / Style Steward

Job Code: RFFCC15
Location: Bangalore

Responsible for direct sales in Show Room. Customer handling & convincing by understanding the requirement Order booking & processing. Co-ordinating with Store Manager and follow the instructions. Handle Sales & achieve targets.

Key responsibilities

  • Being in touch with clients of different kinds and help them design or choose the best fashion apparels and accessories.
  • Undertaking administrative jobs such as scheduling appointments and make reports and keep a tab on budgets and other such administrative functions.
  • Regular meetings with potential clients including retail stores, celebrities, and other such prospective customers.
  • Keeping abreast of information and updating themselves on a regular basis regarding latest changes in the fashion industry.

Pre-requisites/Skills

  • He or she should have a keen sense of art and should be willing to think out of the box.
  • Should also have a keen sense of colour and should be able to come out with apparels and fashion accessories with different colour combinations.
  • He or she would do well to have some basic ideas about stitching and cutting of clothes and designing apparels of their own.
  • Strong persuasive and communication skills are essentials.
  • Should have the confidence and poise to handle high profile customers including celebrities from different fields.
  • Excellent time management and man management skills.

Apply

Floor Manager

Job Code: RFFMH15
Location: Bangalore

Improve the commercial performance of the store by increasing its turnover and maximising profitability. Achieving performance objectives will require action in one of the main areas of retail activity: store operations; human resources; finance; buying; customer care; marketing; logistics; information technology; and administration.

Key Responsibilities

  • Delivering and Impacting Business Results
  • Monitor sales floor and zone coverage to drive sales and maintain customer focus
  • Respond to changing demands of the business
  • Focus staff on the importance of the quality of our relationships with our customers
  • Ensure proper training on product knowledge for staff

Pre-requisites/Skills

  • Excellent interpersonal skills supporting a team environment
  • Excellent English communication verbal and written
  • Excellent time management/project skills
  • Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
  • Ability to recognize and react to changing work demands
  • Goal oriented: ability to stay focused on creating winning results
  • Motivating, dynamism and enthusiasm
  • Positive charisma and well-groomed appearance
  • Extraordinary service orientation & fashion sense

Apply

Junior Merchandiser

Job Code: RFSMG15
Location: Bangalore

Key Responsibilities

  • Taking design requirements in the form of simple specifications and passing these with very clear communication methods to suppliers.
  • Following development prototypes within 2 weeks from Spec to Supplier to Buyer taking changes made from the prototype submission and giving these to the supplier so that they can produce Salesman sample programs within 6 weeks of the proto changes.
  • Taking changes from Salesman samples and again passing these clearly and concisely to the supplier so that they are clear of bulk requirements.
  • Monitoring orders for various buyer ‘drops’ as buyer will buy 3 to 5 times in a season and for passing these orders to the suppliers so that they are clear of quantities, colours, sizes and deliveries.
  • The passing of shipping instructions globally (which are different for each destination) to the suppliers and ensuring they have a clear understanding of these instructions.
  • Monitoring the setup of LC’s and TT payments to the suppliers from the buyer and the follow up of none payments.
  • The checking of shipping documentation for all shipments to the buyers worldwide destinations including the checking of packing lists, invoices, GSP documentation, Bill of ladings and or any additional documentation or certifications required by specific destinations.
  • The enforcement of discounts, airfreights and penalties on suppliers who fail to deliver to standard or to delivery schedules.
  • Chase suppliers for commission payments to our office and to the customer.

Pre-requisites/Skills

The candidate should have 10+yrs experience & thorough knowledge in Denim & woven apparels, fabric, good communication skills, costing, good presence of mind capable of making sharp decisions.

Apply

Made-to-Measure Specialist

Job Code: RFMMC15
Location: Bangalore

Key Responsibilities

  • Learn how to take body and garment measurements
  • Being responsible for processing cash and card payments, balancing cash registers with receipts, dealing with customer refunds.
  • Answering queries from customers, responsible for dealing with customer complaints.
  • Giving advice and guidance on product selection to customers.
  • Keeping the car, garments clean and tidy.
  • Working within established guidelines, particularly with brands.
  • Keeping up to date with special promotions.
  • Taking accurate measurements per client and updating the same on the website.
  • Following up with Reorders and alterations.

Pre-requisites/Skills

  • Have a friendly and engaging personality
  • Should have a confident manner and be smart and articulate
  • Must be helpful and polite.
  • MTM specialist should be physically fit as they will be on their feet for most of the day and will have to travel to client’s houses for home visits.
  • Able to work as part of a sales team.
  • Adjust to the ongoing changes to make the brand better each day
  • Know how to drive a car.
  • Know the local language of the city
  • Constantly update them self on fashion & style.

Apply

Sales Associate

Job Code: RFSAH15-BLR / RFSAH15-IXC / RFSAH15-MAA / RFSAH15-DEL / RFSAH15-BOM
Location: Bangalore (BLR) / Chandigarh (IXC) / Chennai (MAA) / Delhi (DEL) / Mumbai (BOM)

Note: Please provide the correct Job Code when applying for this job; e.g. RFSAH15-BLR if you are applying for a position in Bangalore.

Responsible for direct sales in Show Room. Customer handling & convincing by understanding the requirement Order booking & processing. Co-ordinating with Store Manager and follow the instructions. Handle Sales & achieve targets.

Key Responsibilities

  • Greet and acknowledge every customer, maintaining solid product knowledge and all other aspects of customer service.
  • Maintain an awareness of all promotions and advertisements.
  • Assist in processing and replenishing merchandise and monitoring floor stock.
  • Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips.
  • Reconcile daily sales and prepare deposits and end of day reports for management.
  • Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation.

Pre-requisites/Skills

  • Retail Savvy: you understand the complexities that come with working in a luxury retail environment and its customers
  • Goal Oriented: you work hard and strategize in order to achieve daily, monthly and yearly sales goals.
  • Upbeat: you always have a positive and welcoming attitude towards peers and customers.
  • Brand Knowledgeable: you know our brand like the back of your hand including all fits and styles.
  • Fashionable: you are current with trends and are able to make styling recommendations to the customer.

Apply

Senior Merchandiser

Job Code: RFJMG15
Location: Bangalore

Key Responsibilities

  • Taking design requirements in the form of simple specifications and passing these with very clear communication methods to suppliers.
  • Following development prototypes within 2 weeks from Spec to Supplier to Buyer
  • Taking changes made from the prototype submission and giving these to the supplier so that they can produce Salesman sample programs within 6 weeks of the proto changes.
  • Taking changes from Salesman samples and again passing these clearly and concisely to the supplier so that they are clear of bulk requirements.
  • Monitoring orders for various buyer ‘drops’ as buyer will buy 3 to 5 times in a season and for passing these orders to the suppliers so that they are clear of quantities, colours, sizes and deliveries.
  • The passing of shipping instructions globally (which are different for each destination) to the suppliers and ensuring they have a clear understanding of these instructions.
  • Monitoring the setup of LC’s and TT payments to the suppliers from the buyer and the follow up of none payments.
  • The checking of shipping documentation for all shipments to the buyers worldwide destinations including the checking of packing lists, invoices, GSP documentation, Bill of ladings and or any additional documentation or certifications required by specific destinations.
  • The enforcement of discounts, airfreights and penalties on suppliers who fail to deliver to standard or to delivery schedules.
  • Chase suppliers for commission payments to our office and to the customer.

Pre-requisites/Skills

  • 2 to 3 years of experience working in buying agency.
  • Good knowledge on fabrics / washing / Printing etc.
  • Able to deal with vendors, relentless sampling & production follow-ups and negotiate prices
  • Able to handle & coordinate with designers on numerous styles closely
  • Very good spoken and written English in order to communicate internationally with our head office in Hong Kong and the buyers in Europe. Have a good level of confidence without arrogance with an ability to listen and follow requirements and instructions from the buyer.
  • Ability to keep country head who, may or may not be in India, up to date with weekly summaries either by telephone or written documents, reports or spreadsheets as required.
  • At least 5 years in a garment trading company in a merchandising role where the candidate is at senior level.
  • Have a very keen eye for detail in terms of reporting and in all aspects of the product from fabrics, accessories, washes, finishes and packaging. Have very good organizational skills in keeping relevant and detailed files.
  • The ability to work alone, our policy is not to have assistants or clerical workers to back up what the job entails. To be self-disciplined and manage your time efficiently working the necessary time in order to achieve the goals of the company.
  • Knowledge of Denim & Woven products is essential primarily for men but also women and kids styles. These comprise of but are not limited to pants, Jeans, jackets (including leather), casual shirts.
  • A good understanding of quality requirements from a product and manufacturing perspective
  • Ability to travel nationally and internationally.
  • A good knowledge of Suppliers locally in Bangalore and to find alternative suppliers throughout India.
  • Knowledge of Time and Action and how to monitor these reports with suppliers for Salesman sample programs and bulk production.
  • A comprehensive knowledge of product pricing and to have negotiating skills to obtain the best prices for each product, the brand is not high volume and this is certainly part of the challenge when it comes to pricing.
  • Good colours perception so that colours match those required at both Salesman sample stage whose colours come from colour cuttings and those at bulk production that come from salesman samples.

Apply

Store Manager

Job Code: RFSMC15
Location: Delhi

To lead and motivate a high performing team in the delivery of an outstanding customer service experience – highly personalized, efficient and discrete – and be an excellent ambassador for the brand.

Key Requirements & Responsibilities:

  • Excellent communication and interpersonal skills – has enduring high quality relationships with both customers and team members alike.  Confident management style with the ability to communicate effectively in all forms and at all levels.  Delivers challenging messages positively and has the support of his/her team.  Manages relationships with external suppliers effectively.
  • Highly motivated and committed with a can do attitude – thrives on the demands of a busy boutique with enthusiasm, high energy levels and a determination to deliver top class sales from his/her team.  Is an inspiring leader.
  • Teamwork and management – able to manage, motivate and develop a high performing team.  Effectively manages completion of all tasks across the boutique to a high standard.  Can be relied on to source and recruit team members.  Takes the lead in performance management and training.
  • Excellent and consistent personal appearance – smart with a sense of individual style.
  • Adaptability and flexibility – embraces change and is consistently able to develop and adapt to the needs of the business.  Is able to identify and initiate change to improve the business.
  • Time management – punctual and reliable, able to confidently multi-task and manage others to perform multiple duties to the required deadlines.  Manages rotes to ensure appropriate cover, management of planned and unplanned absences.
  • Adherence to company policies – is a true ambassador for the brand with strong sense of corporate responsibility, sets the standard.  Takes responsibility for boutique and staff compliance with all company procedures, legal and health & safety requirements.
  • IT/Columbus skills – strong knowledge of system, routinely trains others.
  • Brand awareness – is committed to the brand and has extensive product and technical knowledge which is utilized for the benefit of the customer and the boutique and shared with the team.  Displays a keen interest in both key trends and developments in the sector and the surrounding businesses and commercial environment.
  • Creativity – has a flair for visual merchandising. Ensures store is correctly merchandised and maintained to company standards at all times.
  • Problem solving and decision-making – proven ability to problem solve.  Can make difficult decisions and is able to deal confidently and effectively with complaints, special requests and orders.  Identifies and resolves issues in a timely fashion.
  • Reporting and administration – has full handle on all administrative tasks, ensures standards for quality, customer service, and health and safety are met. Ensures weekly trade report is completed accurately and to the deadline set.
  • Leadership and integrity – proven ability to delegate, manage and lead.
  • Stock management and control – monitors and manages deliveries appropriately and in line with the needs of the business.  Can proactively plan and execute stock takes and inventories.  Uses the boutique calendar effectively to ensure customer demand is met throughout the season.
  • Commercially astute – possesses sound knowledge of figures, sell through, best and worse sellers.  Provides quality detailed feedback and input to Retail Director to inform product selection in order to maximize sales.

Apply

Style Mentor

Job Code: RFBSTMV15
Location: Bangalore

A Style Mentor is one who help others shop by giving advice and making suggestions to customers. Style Mentors might recommend wearing different colours or new styles, shop for a new wardrobe, and put together incredible outfits. They might also advise a change of hairstyle, makeup, or grooming. Style Mentors can work closely with fashion designers and selected boutiques or Brands to develop ensembles made specifically for the client. The focus is usually on shopping for clothes, but they will help customers shop in whatever item they happen to be after.

Key Requirements & Responsibilities

  • Provide expert advice and give the highest level of customized service.
  • Provide advanced knowledge of products and trends to suit the client’s desires.
  • Clearly understand the client’s requirement of the occasion and his/her preferences by listening.
  • Provide an enhanced buying experience.
  • Be responsible for building a loyal customer base by cultivating relationships.
  • Ability to build trust and confidence in their abilities.
  • Patiently answer queries and demonstrate a can-do attitude.

Pre-requisites/Skills

  • Although there are is formal educational requirements to become a Style Mentor, related retail experience is a must.
  • Passion for fashion and a keen eye for detail, as well as be up to date with the latest fashion trends and colour schemes and be familiar with a huge range of fashion labels.
  • Knowing how to conceal body flaws and using accessories to your advantage. An understanding of body and face shapes will also be a necessity.
  • Having patience and not let your ego rule, and be creative and able to think outside the box.
  • Being highly organized, have the ability to work to a schedule, be self-motivated, trustworthy, honest and reliable.
  • Being extremely well presented and to be able to market yourself to prospective clients.
  • Highest level of professionalism in both appearance and attitude, A pleasing personality is a must.
  • Superior verbal communication skills.

Apply

Sales Associate

Job code: RFBSAR15
Location: Bangalore

Key Responsibilities

  • Selling the line of products
  • Speaking articulately about fine chocolate
  • Opening & closing duties
  • Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
  • Store administration
  • Maintain high standards for cleanliness and food/product safety

Pre-requisites/Skills

  • Experience: 0-2 years, freshers are welcome
  • Females only
  • Pleasing personality
  • Excellent customer service skills
  • Strong oral and written communication abilities

Apply

Assistant Store Manager

Job Code: RHASMV15
Location: Bangalore

Key Responsibilities

  • Consultation of our customers in all questions to porcelain, crystal, cutlery and textiles,
  • Independent realization of the goods arrangement (Visual Merchandising)
  • Optimization of the supplies and turnovers (Inventory Management)
  • Guidance to the employees of the branch (Training and Development)
  • Development and conversion of action plans on the occasion of from special sales actions

Pre-requisites/Skills

  • Professional practice in the sales as well as a high degree of customer orientation and service orientation
  • Joy in the contact with people
  • Security and skill towards your interlocutors
  • Enterprise thinking and action
  • Approach of readiness, motivation, accomplishing,
  • Flexibility and ability to manage team, shop floor and superiors.

Apply

Floor Manager

Job Code: RHFMF15
Location: Bangalore

Key Responsibilities

  • Meet business goals.
  • Hold team accountable to achieving goals.
  • Train and motivate all associates through on-going programs in sales, customer service and product knowledge.
  • Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans.
  • Maintain presence through effective floor management and ensure staff coverage in all areas of the store.
  • Help manage store-operating procedures i.e., inventory levels and cash control to minimize store losses.
  • Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.

Apply

Gallery Manager

Job Code: RHGMC15
Location: Bangalore

Key Responsibilities

  • Responsible for the overall image of the brand
  • Drive sales
  • Ensure store is manned well and trained to meet standards & sales commitment Ensure profitable business model by optimizing costs at store level activities
  • Responsibility for building the brand’s B2B business in Bangalore and other secondary markets
  • To handle selling of aspirational and lifestyle products to key accounts
  • Relationship building and management with Interior Designers, Architects, Hotels and other B2B clients.
  • Regular presentations of new product collections to B2B clients and follow ups
  • Responsibility for building the brand’s B2C business in Bangalore
  • To handle selling of aspirational and lifestyle products to walk in consumers
  • Handling customer enquiries and interacting with the customer on the gallery floor
  • Fixing appointments and visit clients for product demonstrations and sales
  • Providing information about the products
  • Handling outstation customer enquiries and travel to site locations if required
  • Ensuring high standards of service at all times in compliance with the standards of a luxury brand
  • Managing Visual Merchandising and ensure right placement of product
  • Ensuring complete responsibility of collecting payments from clients and timely delivery of products
  • Actively organize and participate in various in-store events and other promotional efforts
  • Ensure all finance and administration related accounts being maintained
  • Maintain various performance and status reports
  • To ensure that the store is managed in compliance with local laws and custom and licenses displayed.

Apply

Interior Consultant

Job Code: RHICC15
Location: Bangalore

Key Responsibilities

  • Responsible for the overall image of the brand
  • Drive sales
  • Ensure store is manned well and trained to meet standards & sales commitment
  • Ensure profitable business model by optimizing costs at store level activities
  • Responsibility for building the brand’s B2B business in Bangalore and other secondary markets
  • To handle selling of aspirational and lifestyle products to key accounts
  • Relationship building and management with Interior Designers, Architects, Hotels and other B2B clients.
  • Regular presentations of new product collections to B2B clients and follow ups
  • Responsibility for building the brand’s B2C business in Bangalore
  • To handle selling of aspirational and lifestyle products to walk in consumers
  • Handling customer enquiries and interacting with the customer on the gallery floor
  • Fixing appointments and visit clients for product demonstrations and sales
  • Providing information about the products
  • Handling outstation customer enquiries and travel to site locations if required
  • Ensuring high standards of service at all times in compliance with the standards of a luxury brand
  • Managing Visual Merchandising and ensure right placement of product
  • Ensuring responsibility of collecting payments from clients and timely delivery of products
  • Actively organize and participate in various in-store events and other promotional efforts
  • Maintain various performance and status reports
  • Responsible for maintaining the code of conduct in the gallery as per the SOP

Apply

Sales Executive

Job Code: RHSEF15
Location: Bangalore

Key Responsibilities

  • Maximize company sales growth and profitability
  • Use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time.
  • Assist in ensuring product displays are maintained on the sales floor
  • Maintain strong relationships with existing customers, as well as prospect for new customers
  • Keep customer well informed about orders and any status changes; update notes on customer sales to keep sales associates informed, as needed

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Store Manager

Job Code: RHSMV15
Location: Bangalore

Key Responsibilities

  • Consultation of our customers in all questions to porcelain, crystal, cutlery and textiles,
  •  Independent realization of the goods arrangement (Visual Merchandising)
  • Optimization of the supplies and turnovers (Inventory Management)
  • Guidance to the employees of the branch (Training and Development)
  • Development and conversion of action plans on the occasion of from special sales actions

Pre-requisites/Skills

  • Professional practice in the sales as well as a high degree of customer orientation and service orientation
  • Joy in the contact with people
  • Security and skill towards your interlocutors
  • Enterprise thinking and action
  • Approach of readiness, motivation, accomplishing,
  • Flexibility and ability to manage team, shop floor and superiors.

Apply

Accounting Manager

Job Code: RWACMZ15
Location: Bangalore

Key Responsibilities

  • Manage and oversee the daily operations of the accounts department
  • Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Responsible for Maintenance of Books of accounts in line with accepted Accounting Practices, Companies Act and Accounting Standards.
  • Responsible for quarterly closing of Books of Accounts under statutory framework.
  • Responsible for closing Accounts (P&L and Balance Sheet with Schedules) on a monthly basis.
  • Maintenance of Internal Checks and Controls relating to Disbursements and Accounting
  • Custodianship for Company’s assets- Accounting for fixed assets and Closing stock and physical inventory thereof.
  • Ensuring Invoice Verifications / Approval and Payments as per contractual terms
  • Compliances with regard to Statutory payments
  • Controlling and Monitoring Expenses with given benchmarks
  • Ensure necessary reconciliations of Bank Accounts and various accounts including Company vendor accounts.
  • Responsible for getting the Statutory Audit and tax audit done at year end as well as quarter ends from audit perspective.
  • Assist in documentation and monitoring of internal controls
  • Payroll Processing & Related Compliance Measures
  • Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements. Preparation and filing of VAT, TDS, Profession tax & Service Tax Returns, corporate reporting requirements and representation before tax department with respect to VAT, Income tax and Service Tax.
  • Proficiency with email and Microsoft Office applications
  • Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.
  • Coordinate with the company secretary of the company to ensure all statutory compliance with respect to Companies Act and secretarial practice are met within prescribed statutory timeline.
  • General awareness of all Accounting / Finance laws.
  • Manage and develop direct reporting staff

Pre-requisites/Skills

  • Personal skills: Written and oral communication skills, interpersonal skills, able to work independently and in a team, ability to meet assigned deadlines, 10+ years accounting/finance experience, bachelor’s or higher degree in Accounting or Finance/qualification CA/ICWA Final preferred.
  • Professional skills: Able to analyze and solve problems, good organizational skills, computer application skills, highly detail oriented, knowledge of Direct and indirect taxation, MIS reporting, liaison with Internal/External Auditors, Maintain statutory Deadlines

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Assistant Relationship Manager

Job Code: RJARMC15
Location: Bangalore

Key responsibilities

  • Engaging the customer in passionate dialogue one to one, on a highly personalized basis and facilitate the selection & acquisition of high-end jewelry, diamonds and collectables of his/her choice.
  • Put forth in style and class the most exquisite collection of dazzling diamonds and pepper it with the nuances & subtleness of the collection and help the customer make an informed choice to suit his persona and need.
  • Involve the Domain/Product Expert Colleagues and Designer who will be more than glad to be a part of your dialogue with a discerning customer to customize his requirement to suit his taste.
  • Proactively stay connected to the Customer through various means to evolve and build a long lasting relationship.
  • Help Buy, Never Sell. ‘Own your customer’.

Pre-requisites/Skills

  • People Friendly, Charming, Well groomed, Warm, and Sensitive.
  • Excellent Communication and ability to connect to people. Ability to store people faces and names will help.
  • High on EQ (Emotional Quotient) with flair to reach out to people and treat them as though they were at our home.
  • Candidates from jewelry, aviation (Ground staff, Cabin crew), and hospitality and Premium brands in retail industry are preferred.
  • 2 – 8 Years’ experience.

Apply

Brand Host/Hostess

Job Code: RJBHC15
Location: Bangalore

Key Responsibilities

  • Play the Perfect Host at the one of the world’s finest flagship diamond specialist store.
  • Receive the guests as you would receive at your own home, exchange pleasantries, settle them down, engage in friendly banter, make them comfortable and feel special, understand their purpose of visit, act as their guide and showcase with pride the store, escort them to the business desks, gracefully introduce to your colleague manning the desk and wish the customer the best in his/her choice of high-end jewelry, diamonds and collectables.
  • Support your colleagues at the business desk by engaging into a pleasant conversation with customers as they complete certain transaction closing formalities. Act as concierge if they have a need and help them meet their small needs that will touch their heart!
  • See off the guests till the door; ensure a warm send off with pleasantries and good feel for them to carry fond memories

 

Desired Profile

  • 2-8 Years in handling High Net Worth Client/ Customer interaction
  • (Preferably from Aviation, Hospitality or Luxury Retail Industry.)
  • Charming, Well groomed, Warm, Sensitive, and People Friendly.
  • Ability to store people faces and names will help.
  • Excellent Communication and ability to connect to people Dil Se!
  • Multi- lingual capability.
  • Freshers are welcome to apply.

Apply

HR Manager

Job Code: RWHRMZ15
Location: Bangalore

Key Responsibilities

  • Lead and direct the Human Resource team to deliver a comprehensive HR service to the business
  • Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counselling, pay and conditions, contracts, training and development, succession planning, moral and motivation, culture and attitude development, performance appraisal, managing talent, retention and quality management issues)
  • Establish and maintain appropriate systems for measuring necessary aspects of HR development.
  • Measure employee satisfaction and identify areas that require improvement. Monitor, measure and report on HR issues, opportunities and development plans and achievement within agreed formats and timescales
  • Manage and develop direct reporting staff.
  • Manage and control departmental expenditure within agreed budgets.
  • Liaise with other functional / departmental head so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purpose and achievements.
  • Maintain awareness and knowledge of latest HR development theory and methods and provide suitable interpretation to directors, managers and staff within the organisation.
  • Contribute to the evaluation and development of HR strategy and performance in co-operation with the executive team.
  • Ensure activities meet with and integrate with organisational requirement for quality management, health and safety, legal requirement, environmental policies and general duty of care.
  • Audit ,authenticate and maintain all documents related to legal, salary statements and distribution, policies etc. as required by Government organisations
  • Develop and Maintain healthy relation with Govt. and Non Govt. Organistions for better and fast functioning of organisation.
  • Plan for employee’s performance appraisal; develop tools for appraisal, job evaluation and development.
  • Plan and direct for Training of employee including senior managers, maintain contact with outside resources for training.
  • Personal ongoing development

Pre-requisites/Skills

  • Superb communication skills honed in business partnering/advisory roles
  • Examples of adding value as both an individual contributor and active team member
  • Experience of dealing with senior and sometimes challenging individuals
  • Ability to build rapport quickly with key members of the executive team.
  • Ability to represent the Human Resource function as part of the bigger business picture
  • Confident directing HR and advising managers on all aspects of people management and development.
  • Strong understanding of employment laws
  • A professional and commercial approach to HR, with the ability to deliver high employee satisfaction, appropriate development and reward for individuals.

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Inventory Executive

Job Code: RJIEC15
Location: Bangalore

Key Responsibilities

  • Stock Planning
  • Stock Procurement
  • Replenishment
  • Stock Execution Steps (MIS)
  • Market trend on the designs and costing
  • Vendor Management
  • Supply chain management
  • Stock selection done based on the sales and also on the design factors
  • Assigning vendors to Customer requisition/orders on daily basis
  • Sale analysis
  • Raw Material Location

Pre-requisites/Skills

  • Graduation/MBA-Production/Inventory Management.
  • Minimum years of Experience: 4-12 Years
  • Product Knowledge
  • Market Trend
  • Supply Chain management
  • Cost Analysis
  • Strategy Analysis
  • Vendor Management

Apply

Receptionist

Job Code: RJBRG15
Location: Bangalore

Key responsibilities

  • Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Direct visitors by maintaining employee and department directories; giving instructions.
  • Maintain security by following procedures.
  • Maintain telecommunication system
  • Maintain safe and clean reception area by complying with procedures, rules, and regulations.
  • Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Pre requisties

  • Telephone Skills
  • Verbal Communication and interpersonal skills
  • Microsoft Office Skills
  • Professionalism
  • Customer oriented and people friendly

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Sales Executive

Job Code: RJSAC15
Location: Bangalore

Key Responsibilities

  • Achieve pre-set sales objectives
  • Provide excellent customer service and educate clients on gems & jewellery
  • Develop network and clientele, ability to work with a diverse client base.
  • Follow up on after sales service/ follow repair process from start to finish
  • Implement policies and procedures established by the company, i.e. security policy, consignment, after sales service, valuation request, Human Resources policies, etc.

Pre-requisites/Skills

  • Proven track record in achieving sales results
  • Strong communication skills, both verbal and written
  • Customer service skills
  • The ability to prioritize while handling multiple tasks is required.
  • Ability to work in a fast-paced, changing environment.

Apply

Senior Sales Consultant

Job Code: RJSSCG15
Location: Mumbai

Key responsibilities

  • Achieving sales objectives through exceptional customer experience and relationship development
  • Provide consistent service by maintaining the highest degree of courtesy and professionalism.
  • Consistently and accurately capturing all clients’ data in support of building and developing lasting relationships.
  • Deliver a 3600 client experience, introducing multiple product categories and services in an effort to maximize client potential.
  • Independently and proactively resolve client issues.
  • Consistent and thorough follow-up on client care service matters.
  • Be regarded as a reliable source of information to management and corporate partners for products and high potential client feedback.
  • Ensure inventory organization, restocking of supplies, etc. and adhere to operational and security procedures
  • Possess deep understanding and knowledge of brand and full range of all products to convey brand’s heritage and values.

Pre-requisites/Skills

  • Females only
  • 3-5 years working experience in any service industry
  • Excellent sales management, business analyst, strong planning, communication and organizational skills
  • Strong problem-solving skills, goal & deadline oriented
  • Must be detailed oriented and willing to adapt to new situations, change in direction and procedures
  • Excellent verbal, written and presentation skills
  • Strong Computer skills

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Assistant Store Manager

Job Code: RTASMT15
Location: Bangalore

Key Responsibilities

  • Manages and coordinates the daily operations of the store and the daily activities of the sales staff engaged in promoting and selling products to ensure customer satisfaction.
  • Maximizes sales by building high performing teams, enhancing our brand image in the market, and ensuring a consistent superior customer experience.
  • Develops new customer relationships and interacts with existing customers to increase sales.
  • Attains monthly sales, conversion and other KPI goals.

Pre-requisites/Skills

  • In addition to intelligence, high energy and visionary thinking, the ideal candidates will have related luxury or specialty retail experience, a good selling presence and superior customer service skills.

Apply

Store Manager

Job Code: RTSMT15
Location: Bangalore

Key Responsibilities

  • Manages and coordinates the daily operations of the store and the daily activities of the sales staff engaged in promoting and selling products to ensure customer satisfaction.
  • Maximizes sales by building high performing teams, enhancing our brand image in the market, and ensuring a consistent superior customer experience.
  • Develops new customer relationships and interacts with existing customers to increase sales.
  • Attains monthly sales, conversion and other KPI goals.
  • Builds strong partnerships with corporate, district and/ or regional manager.

Pre-requisites/Skills

  • In addition to intelligence, high energy and visionary thinking, the ideal candidates will have related luxury or specialty retail experience, a good selling presence and superior customer service skills.

Apply